Privacy Policy
Effective date: October 4, 2026
NexaMart Xomali respects the privacy of resellers, businesses, and customers whose information is submitted through the platform. This Privacy Policy explains what information we collect, why we collect it, how it is used, and how we protect it.
1. Information We Collect
Depending on how NexaMart is used, we may collect:
- Name, username, email address, and account information.
- Business account and shop information.
- Customer order information entered by a reseller, including customer name, phone number, address, and order details.
- Product, order, return, dispute, and support information.
- Technical information needed for security, such as IP address, session information, and activity related to account protection.
2. Customer Information Submitted by Resellers
NexaMart does not require customers to create a NexaMart account. Resellers may submit customer information when creating an order.
By submitting customer information, the reseller confirms that the information was obtained lawfully and may be used for processing and fulfilling the customer's order.
3. How We Use Information
We may use information to:
- Create and manage reseller and business accounts.
- Process and manage orders.
- Allow businesses to prepare and deliver approved orders.
- Calculate reseller earnings and order records.
- Handle returns, disputes, complaints, and support requests.
- Prevent fake orders, fraud, abuse, and unauthorized access.
- Maintain the security and reliability of NexaMart.
- Recover accounts and reset passwords.
4. Sharing of Customer Information
Customer information is shared only when necessary to process an order. Relevant information may be provided to the business responsible for fulfilling the order and, where necessary, to an authorized delivery provider.
NexaMart does not sell personal customer information to advertisers or unrelated third parties.
5. Business Access to Customer Information
Businesses must use customer information only for the purpose of processing, preparing, delivering, returning, or resolving an order. Customer information must not be used for unrelated marketing or shared with unauthorized parties.
6. Data Security
NexaMart uses reasonable technical and organizational safeguards to protect account and order information. These measures may include password hashing, secure sessions, access controls, rate limiting, and other security protections.
No online service can guarantee absolute security. Users are responsible for keeping their account passwords and login information confidential.
7. Account and Fraud Protection
NexaMart may review account activity and order activity to detect fake orders, fraud, abuse, or violations of platform rules. Accounts may be restricted, suspended, or blocked where necessary to protect users and businesses.
8. Data Retention
Information may be retained for as long as reasonably necessary to operate NexaMart, maintain order records, resolve disputes, prevent fraud, comply with applicable legal obligations, and protect the rights of users and businesses.
9. Cookies and Sessions
NexaMart may use secure cookies and session technologies to keep users signed in, protect accounts, and provide essential platform functionality.
10. User Responsibilities
Resellers and businesses must not upload, submit, copy, disclose, or use personal information for purposes unrelated to legitimate NexaMart orders or platform activities.
11. Access, Correction, and Privacy Requests
Users may contact NexaMart if they believe personal information stored on the platform is inaccurate or if they have a privacy-related question or request.
12. Changes to This Policy
NexaMart may update this Privacy Policy when the platform, its services, or applicable requirements change. The latest version will be published on this page.
13. Contact Us
For privacy questions, complaints, or requests, please contact NexaMart through our support page.
This policy applies to the NexaMart Xomali platform and its account, order, business, reseller, and support services.